SAP Direct Store Delivery

SAP Direct Store Delivery is a mobile application used to serve the process of direct distribution of goods to the end customer. It is designed to help the work of your employees, providing them with information of the planned supply routes and customer visits in real time, information of each customer along the supply route and the planned activities, information of stock levels and prices of products, costs, etc.

How does SAP Direct Store Delivery help your business?

  • - It assists the activities of marketing and sales, including pricing, promotions and collection of payments;
  • - It supports the creation of orders and delivery planning;
  • - It optimizes supply routes and arrangement of items in the vehicle;
  • - It assistsyour employees to react more quickly to changes in orders without increasing delivery costs;
  • - It reduces the document flow;
  • - It reduces errors;
  • - It helps you do monitoring activities and optimize costs more efficiently.

The management of SAP Direct Store Delivery is intuitive, the access to the necessary information is facilitated to a maximum extent. Through the SAP Mobile Platform, the DSDapplication connects to the SAP ERP modules of your existing system in real time. The architecture also allows connection to SAP CRM, as well as to the Windows Mobile devicesthrough SAP Afaria. The renewed information (during the supply route) is sent from the mobile device to these systems after the tour is marked as complete.

SAP Direct Store Delivery allows definition of the access level of each user, as the roles can be divided strictly orbe combined according tothe necessities of your business.


  • Possibility to set the route,set the sequence of customers in it, set the driver and vehiclefor the particular shipment;
  • Options for vehicle space optimization (to use it in the Direct Store Delivery component, an optimization algorithm from a third-party vendor must be integrated);
  • Options for route accounting (offline processing of documents and payments, defined in the ERP system).
  • Activities before the start of the tour, for example, technical checks;
  • Checking, reordering andadding new visits even after the route is already confirmed;
  • Marking activities for each visit – including delivering orders or receiving new orders;
  • Recording of costs;
  • Updating customer data, for example why a certain delivery is not performed;
  • Receiving new order and comparing it with stock availability;
  • Perform deliveries with the option for the return and collection of empty packages;
  • Updating data in the CRM system.
  • Pricing;
  • Invoices issuing, receipts, accepting payments;
  • Updating stock levels.


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